FAQs

What is an escape room?

Escape rooms are live adventure games where players enter a room, are presented with a story, and solve a series of puzzles and riddles to complete the story’s objective. One clue generally leads to the next until you solve all the puzzles in the room and win the game! It is a themed and fully immersive experience that you will love.

How much does The Escape Date cost?

Our themed escape rooms can be booked by as few as two people and as many as six, with a price that’s affordable for date night: only $24.95 per person.

Will we be playing with just our group or will there be others in the room with us?

The Escape Date is a private experience with just your group every time.

How early should we arrive before our scheduled game?

Please arrive at least 10 minutes early.

Do you ever allow larger groups than those listed on your website?

Yes. If you want everyone to fully participate in all puzzles in the room, the ideal experience is 2-8 people, but the size of our rooms can accommodate up to 10. More people just makes the room feel tighter. If you have a larger party or family who wants to enjoy an escape room together, just bring them along. Every room you book is a private experience, so you don’t need to worry about other people taking their place.

How long will the game last?

You have 60 minutes to solve the puzzles and complete the room. Most groups take at least 45 minutes to complete the experience.

What about kids? Can they play too?

Absolutely. All of our escape rooms are family-friendly. No adult content or gore. The Sweet Escape engages kids in a sensory experience that includes taste and smell. Showtime Magic is a lighthearted adventure into a magician’s back room. The Escape Motel does contain some mildly spooky elements, so if your young children are particularly sensitive, consider booking one of the other two rooms.

For kids 3 to 12, admission costs the same, $24.95 each. Kids this age will enjoy the rooms but may need adult supervision and help to solve most of the puzzles.  We generally do not recommend the experience for children under 8 as they can struggle solving puzzles and being in a single room for an extended period of time. 

Kids 0 to 2 get free admission. We do not recommend bringing young children. In considering whether or not to bring along your infant or toddler, consider how they might typically respond if needing to stay for 60 minutes in a single room. We welcome you whether you want a family outing or a date night away.

What should we wear?

Most people wear their usual casual clothes. However, feel free to dress up and get in character for your particular room/mission.

Do you host parties or events?

Yes. Our rooms are designed for smaller groups of up to eight people. Smaller high school dance groups, birthday parties, youth groups, etc. can be accommodated.

Do you have parking?

Yes. There is a large parking lot that usually has plenty of parking in front of the building.

What is not allowed on-site?

No drugs, weapons, smoking, or alcohol are allowed within 25 feet of the premises. Also, no outside food is allowed.

Is the door to our escape room really locked?

No. All of our rooms maintain the door unlocked for players to exit at any time. 

What happens if we can’t solve the puzzles in the room?

Our staff monitors the rooms through a camera system so we can give you clues whenever you ask for them. (However, escape rooms are more fun if you are the one solving the problems, so all our puzzles are designed to be intuitive enough that you can solve them.)

What if we run out of time before we beat the game?

As soon as your 60 minutes is up, the game is over. If you have not finished yet, we will give you the option to know what you were missing to complete the game.

What if we beat the game before the time runs out?

That is great! You are an escape room master! Most groups complete the room with less than 10 minutes remaining.

What happens if I’m late for my reservation?

We will do our best to accommodate you, but depending on the bookings after yours and the staff available that day, your escape room experience will be deducted for the amount of time you are late.

Can I change my reservations once I have already booked it?

Yes. Please email us at least 24 hrs before your booking to change a reservation.

Do you offer refunds?

We do not offer refunds.

Do I need to bring anything?

Nope! Just come ready to have some fun.

Why do you have cameras in each room?

We monitor your experience to help you during your escape. We also monitor in order to protect ourselves from false claims or the event of damage to the rooms or any of the props.

Will I need to sign a waiver?

Yes. Because escape rooms are fun and totally immersive, some people may get carried away and act recklessly. We ask that you sign a waiver to protect us in the event that happens. We do our very best to create a fun and safe experience for you.

Please contact us with any other questions.